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Sure Step Dynamics

71-75 Shelton Street, Covent Garden, London,WC2H 9JQ, UK T: 020 7859 4533 info@surestepdynamics.co.uk

Industry News

The way people interact with businesses has changed dramatically, and companies are looking for ways to respond. A recent Customer 2020 report noted that by the end of this decade, customer experience will overtake price and product as the key brand differentiator -- placing customer service at the epicenter of a company’s ability to deliver a consistent and intelligent engagement experience.

Source:community.dynamics.com

Our Vision

Our vision is “To be one among the top 10 Microsoft Dynamics CRM/AX business solution providers in UK by 2022”.

We aim to achieve this by delivering business user adaptive and successful implementation of Dynamics CRM / AX Systems. Technical delivery of Dynamics is the easiest part of the delivery comparatively. The success lies in the business change process and business users using the CRM in way it is perceived which brings in most valuable insights on customer data, sales process, KPI and business intelligence that all help to drive business from one level to another over short period of time.

Our Aproach

The key to our success at Sure Step Dynamics has been our approach to linking a clear understanding of our client’s commercial situation with focused implementation of Microsoft Dynamics solutions that lead to improved performance and efficency.

At the centre of our approach is to focus management's attention on the most important issues; the key drivers; and the main thier vision and stratergy for thier customer relationships that will enhance their business’ performance in their unique commercial position and realise greater competitive advantage to greater customer relationship management.